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Terms and conditions

Commercial terms for operating AI call workflows.

These terms govern access to the Tindorah AI Call Center platform and related public pages. They are written to fit a modern B2B software service used for campaigns, inbound calls, knowledge operations, and controlled workspace access.

Last updated:May 12, 2026

B2B software terms
Operational compliance duties
Contract-backed data handling

Scope

Acceptance and service scope

By accessing the platform or related public pages, you agree to these terms on behalf of yourself or the organization you represent. Additional order forms, statements of work, or master service agreements may supplement these terms.

The service is intended for business use and may evolve over time as features, security controls, and integrations change.

Accounts

Accounts, access, and security

You must provide accurate registration information, keep credentials confidential, and ensure that only authorized users access the workspace. You are responsible for activity taken under your accounts unless caused by Tindorah.

Tindorah may require identity, ownership, or compliance checks before granting or maintaining access to certain parts of the service.

Compliance

Customer data and legal compliance

You remain responsible for the content you upload, the scripts you run, the contacts you target, and the legal basis for your calls, recordings, messages, and notices. This includes compliance with GDPR, ePrivacy, telecom, consumer protection, and employment rules where applicable.

If you process personal data through the service, you must have appropriate notices, permissions, contractual coverage, and internal controls in place before going live.

Use rules

Acceptable use

You may not use the service to break the law, misrepresent identity, bypass security, overload infrastructure, scrape unauthorized data, distribute malware, or generate abusive, discriminatory, or deceptive communications.

You also may not probe other tenants, attempt model abuse, reverse engineer restricted components except where law permits, or use the service in a way that threatens platform integrity or other customers.

Availability

Service changes, suspension, and termination

We may update, improve, limit, or discontinue features when needed for security, legal compliance, vendor changes, or product development. Where practical, material operational changes will be communicated in advance.

Tindorah may suspend or terminate access for non-payment, breach, security concerns, legal risk, or misuse. You may stop using the service at any time, subject to your commercial commitments.

IP

Intellectual property, feedback, and confidentiality

Tindorah retains its rights in the platform, software, branding, documentation, and service improvements. You retain rights in your own data and materials, subject to the permissions needed for us to operate the service.

If you provide feedback, we may use it to improve the platform. Both sides must protect non-public confidential information shared during the commercial relationship.

Liability

Warranties, liability, and governing documents

Unless additional contract terms state otherwise, the service is provided on a business-to-business basis and subject to applicable law. Nothing in these terms excludes liability that cannot legally be excluded.

Commercial agreements, DPAs, and order documents govern pricing, support, data processing allocation, and any agreed service levels or negotiated liability terms.

Tindorah logo

Operational standards

GDPR-aware processing with contract-backed roles and access controls.

Role-based access, audit-friendly workflows, and constrained operational permissions.

Privacy and contractual requests can be raised through your commercial or support channel.

© 2026 Tindorah.